I just got back from helping my grandmother with her computer. We got her an iMac and she uses Apple’s Mail program pretty effectively. Watching her use Mail is a real education in software usability. I’ve written before about some problems she had with mail. Apple has pretty much fixed every [...]
Watchng my Grandmother use Software
October 27th, 2004Even the Big Guys Get Validation Wrong
May 13th, 2004I ordered a computer for someone from Dell last night. When I got to the end of the order, I mistyped a digit on the credit card number and the form was redisplayed with an “invalid credit card number” error. I added spaces between the digits (as they appear on the card) to [...]
Sometimes Plain Text is Best
May 4th, 2004Boing Boing featured a drop down from hell last week. Is a mega enumeration like this really necessary? Why not use a simple text field?
I find drop down boxes with years to be one of the saddest examples of enumeration overkill. I can type my birth date far faster than [...]
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